Mongolia: Strengthening the Institutional Capacity of Public Utility Service Organizations
The knowledge and support technical assistance (TA) will assist the Government of Mongolia in strengthening the institutional capacity of public utility service organizations (PUSO) and will enhance sustainability of the Asian Development Bank (ADB)-financed investments by improving technical capacity of PUSOs for provision of reliable and safe water supply and wastewater services.
East Asia Department
Request for information
- Water and other urban infrastructure and services
|Project Name||Strengthening the Institutional Capacity of Public Utility Service Organizations|
|Project Type / Modality of Assistance||Technical Assistance
|Source of Funding / Amount||
|Strategic Agendas||Inclusive economic growth
|Drivers of Change||Gender Equity and Mainstreaming
Governance and capacity development
|Sector / Subsector||
Water and other urban infrastructure and services / Urban policy, institutional and capacity development
|Gender Equity and Mainstreaming||Effective gender mainstreaming|
|Description||The knowledge and support technical assistance (TA) will assist the Government of Mongolia in strengthening the institutional capacity of public utility service organizations (PUSO) and will enhance sustainability of the Asian Development Bank (ADB)-financed investments by improving technical capacity of PUSOs for provision of reliable and safe water supply and wastewater services.|
|Project Rationale and Linkage to Country/Regional Strategy||Currently, 205 PUSOs provide water supply, wastewater, and partially, district heating services to residents and public and business entities in urban settlements across Mongolia. PUSOs employ 10,950 staff, of which 40% are women and 42% work in aimag and soum centers. Of total PUSO staff, 18% are engineers and technicians, who manage and coordinate O&M of the systems. Women constitute 29% of engineers and technicians employed by PUSO. Acute funding constraints for capital investments and poor O&M have led to dilapidated infrastructure and ineffective services due to high losses from leaks, frequent breakdowns, and excessive repair costs. These limitations have undermined consumers' confidence and their willingness to pay for the services, and have increased the reluctance by the Urban Water Supply and Wastewater Services Regulatory Commission (the Regulator) to raise service tariffs, further constraining financial and institutional performance of PUSOs. Regular skills development of PUSOs' technical staff and dissemination of knowledge and information on updated standards, norms and regulations on construction and operation of facilities are essential for sustaining an effective and efficient performance of the sector. At the academic level, training for water supply and wastewater engineers is provided by the Mongolian University of Science and Technology, whereas technicians (plumbers, laboratorians, electricians, etc.) obtain professional qualification from technical and vocational education training centers. Further enhancing skills and accreditation of the PUSO staff are the responsibility of the Training, Research, and Information Division of Construction Development Center under the MCUD. However, the division's capacity and disperse training topics make it impossible to organize regular and targeted sessions for PUSO employees. To address the PUSOs institutional capacity and the skills obsolescence, the Regulator established the Training Center for Public Utility Services Sector (Regulator's Training Center, RTC) in 2020. The RTC is in its early formation stage and needs the support in developing training concepts and modules and equipping training classes. The RTC has a separate unit, which focuses on community awareness, education, and communications and on dissemination of best practices across the PUSOs. This TA is designed to establish an effective mechanism for technical training of PUSO staff. It is in line with the civil society recommendations for ADB to support the development of a professional training center for PUSOs staff.|
|Impact||Urban water supply and wastewater services in Mongolia improved.|
|Description of Outcome||Knowledge and skills of PUSO technical staff applied,|
|Progress Toward Outcome||Not yet due.|
|Description of Project Outputs||
Policy advice on PUSO technical training strategy finalized
Capacity of the Regulator's Training Center strengthened
|Status of Implementation Progress (Outputs, Activities, and Issues)||
Output 1. Ongoing. A consulting firm to support developing policies and in technical upskilling of PUSO staff was mobilized in July 2021. The consultant has conducted the consultations with the EA, IA and selected PUSOs and the desk review of related policies, strategies nd reports. The consultant's inception report is due by 20 September 2021.
Output 2. Ongoing. Project implementation unit, comprising TA coordinator and finance and administration officer, was established in February 2021. PMU and IA selected the suppliers of office furniture and equipment for the Regulator's Training Center (RTC). Goods will be delivered to the October 2021. Refurbishment of the RTC premised is ongoing.
Consulting firm will start developing training modules for the RTC in May 2022.
|Geographical Location||Nation-wide, Mongolia|
|Summary of Environmental and Social Aspects|
|Stakeholder Communication, Participation, and Consultation|
|During Project Design||Stakeholders have been consulted during the project design|
|During Project Implementation||Stakeholders will be invited to provide feedback on the TA reports, PUSO training strategy and annual training plans and during the development of training modules.|
|Responsible ADB Officer||Badarch, Tuul|
|Responsible ADB Department||East Asia Department|
|Responsible ADB Division||Mongolia Resident Mission|
Ministry of Construction and Urban Development
Barilgachdyn Talbai 3 Mongolia
|Concept Clearance||03 Nov 2020|
|Fact Finding||04 Nov 2020 to 06 Nov 2020|
|Approval||04 Dec 2020|
|Last Review Mission||-|
|Last PDS Update||16 Sep 2021|
|Approval||Signing Date||Effectivity Date||Closing|
|04 Dec 2020||26 Dec 2020||26 Dec 2020||31 Dec 2023||-||-|
|Financing Plan/TA Utilization||Cumulative Disbursements|
|745,000.00||0.00||0.00||0.00||0.00||0.00||745,000.00||07 Oct 2021||12,978.31|
Project Data Sheets (PDS) contain summary information on the project or program. Because the PDS is a work in progress, some information may not be included in its initial version but will be added as it becomes available. Information about proposed projects is tentative and indicative.
The Access to Information Policy (AIP) recognizes that transparency and accountability are essential to development effectiveness. It establishes the disclosure requirements for documents and information ADB produces or requires to be produced.
The Accountability Mechanism provides a forum where people adversely affected by ADB-assisted projects can voice and seek solutions to their problems and report alleged noncompliance of ADB's operational policies and procedures.
In preparing any country program or strategy, financing any project, or by making any designation of, or reference to, a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area.
|Title||Document Type||Document Date|
|Strengthening the Institutional Capacity of Public Utility Service Organizations: Technical Assistance Report||Technical Assistance Reports||Dec 2020|
Safeguard Documents See also: Safeguards
Safeguard documents provided at the time of project/facility approval may also be found in the list of linked documents provided with the Report and Recommendation of the President.
None currently available.
Evaluation Documents See also: Independent Evaluation
None currently available.
None currently available.
The Access to Information Policy (AIP) establishes the disclosure requirements for documents and information ADB produces or requires to be produced in its operations to facilitate stakeholder participation in ADB's decision-making. For more information, refer to the Safeguard Policy Statement, Operations Manual F1, and Operations Manual L3.
Requests for information may also be directed to the InfoUnit.
|Tender Title||Type||Status||Posting Date||Deadline|
|Pubic Utility Service Organization Upskilling Program Development Consulting Firm||Firm - Consulting||Closed||16 Mar 2021||14 Apr 2021|
|Finance and Administration Officer - Strengthening the Institutional Capacity of Public Utility Service Organizations||Individual - Consulting||Closed||12 Jan 2021||25 Jan 2021|
|Project Coordinator - Strengthening the Institutional Capacity of Public Utility Service Organizations||Individual - Consulting||Closed||12 Jan 2021||25 Jan 2021|
|Contract Title||Approval Number||Contract Date||Contractor | Address||Executing Agency||Total Contract Amount (US$)||Contract Amount Financed by ADB (US$)|
|KSTA||Technical Assistance 6634||09 Jul 2021||ICONCONSULTING Co., Ltd. | Enkhtaivanii urgun chuluu-54, Chingeltei duureg Ulaanbaatar, Mongolia||Ministry of Construction and Urban Development||234,000.00||—|
None currently available.