Mongolia : e-Government and Digital Transformation

Sovereign Project | 55211-001

The knowledge and support technical assistance (TA) will aid in Mongolia's digital transformation and support the Government of Mongolia's "digital nation" plan by building capacity at the Ministry of Digital Development and Communications (MDDC). The TA will help (i) reengineer business processes to improve the delivery of digital government services; (ii) strengthen the government's ability to respond to cybersecurity threats; and (iii) facilitate stakeholders' adaption to digitalization to improve government services and productivity. The TA is aligned with the Asian Development Bank (ADB) country partnership strategy for Mongolia for 2021-2024.

Project Details

  • Project Officer
    Chongvilaivan, Aekapol
    Sectors Group
    Request for information
  • Country/Economy
    Mongolia
  • Sector
    • Public sector management
Project Name e-Government and Digital Transformation
Project Number 55211-001
Country / Economy Mongolia
Project Status Active
Project Type / Modality of Assistance Technical Assistance
Source of Funding / Amount
TA 10021-MON: e-Government and Digital Transformation
Technical Assistance Special Fund US$ 1.00 million
Operational Priorities OP1: Addressing remaining poverty and reducing inequalities
OP2: Accelerating progress in gender equality
OP4: Making cities more livable
OP6: Strengthening governance and institutional capacity
OP7: Fostering regional cooperation and integration
Sector / Subsector

Industry and trade / Industry and trade sector development - Small and medium enterprise development

Information and communication technology / ICT industries and ICT-enabled services - ICT strategy and policy, and capacity development

Public sector management / Public administration

Gender Some gender elements
Description The knowledge and support technical assistance (TA) will aid in Mongolia's digital transformation and support the Government of Mongolia's "digital nation" plan by building capacity at the Ministry of Digital Development and Communications (MDDC). The TA will help (i) reengineer business processes to improve the delivery of digital government services; (ii) strengthen the government's ability to respond to cybersecurity threats; and (iii) facilitate stakeholders' adaption to digitalization to improve government services and productivity. The TA is aligned with the Asian Development Bank (ADB) country partnership strategy for Mongolia for 2021-2024.
Project Rationale and Linkage to Country/Regional Strategy The TA is aligned with ADB's Strategy 2030. It complements regional cooperation initiatives on digital transformation, such as the Central Asia Regional Economic Cooperation (CAREC) Digital Strategy 2030 and CAREC Integrated Trade Agenda 2030. Experience and lessons from this TA will be shared at regional knowledge events. Past ADB TA projects for digital transformation offer useful lessons on the importance of conducting diagnostic studies, leveraging strategic knowledge partnerships, pilot-testing innovative technologies for potential scale-up, and engaging stakeholders from the start. In Mongolia, policy coherence, development partner coordination to build on each other's platforms, capacity-building, and a user-friendly system were underscored to ensure sustainability of TA's outcomes.
Impact

Effective and efficient e-governance for a digital era increased

Cybersecurity strengthened

Government services digitalized and public sector productivity supported

Project Outcome
Description of Outcome

Digitalization of government services and enabling environment for a digital economy enhanced

Progress Toward Outcome Through the Ministry of Digital Development and Communications (MDDC), the Government of Mongolia remains committed to improve its digital transformation.
Implementation Progress
Description of Project Outputs

Public sector business processes improved

Capacity to respond to digital security threats strengthened

Knowledge on adaption to digitalization in public institutions enhanced

Status of Implementation Progress (Outputs, Activities, and Issues)

As of 14 September 2023, the following activities were completed under the TA:

(i) Engagement of a resource person who provided technical services and organizational logistics support to MDDC for the coordination and delivery of a series of high-level forums and events during the ICT Forum and Ministers Meeting at the ICT Expo 2023: Mindgolia.

(ii) Ongoing engagement of the TA coordinator who will provide overall TA management, coordination, and logistics support to relevant agencies for effective organization of capacity building activities; facilitate communication between consultants, participating governments, and ADB; and monitor and prepare progress report on deliverables. The CSRN was posted on 14 May 2023 and contract negotiations is in progress.

(iii) Ongoing engagement of a consulting firm for the business process reengineering for e-business platform. The single-stage request for proposal was posted on 8 September 2023 and deadline to receive proposals is on 29 September 2023.

Geographical Location Nation-wide
Summary of Environmental and Social Aspects
Environmental Aspects
Involuntary Resettlement
Indigenous Peoples
Stakeholder Communication, Participation, and Consultation
During Project Design Design of the TA considered ADB's previous engagement with various ministries and agencies in Mongolia through projects with ICT- and system upgrade components, as well as TA projects to accelerate digital transformation and digital trade.
During Project Implementation TA implementation will involve close coordination MDDC, with other ministries and agencies under ADB's ongoing initiatives, and with other development partners to create synergies and ensure coherence.
Business Opportunities
Procurement ADB will engage the consultants and carry out procurement following the ADB Procurement Policy (2017, as amended from time to time) and its associated project administration instructions and/or staff instructions.
Responsible ADB Officer Chongvilaivan, Aekapol
Responsible ADB Department Sectors Group
Responsible ADB Division Public Sector Management and Governance Sector Office (SG-PSMG)
Executing Agencies
Ministry of Digital Development and Communications
Timetable
Concept Clearance 18 Jul 2022
Fact Finding 17 Aug 2022 to 17 Aug 2022
MRM -
Approval 08 Dec 2022
Last Review Mission -
Last PDS Update 20 Sep 2023

TA 10021-MON

Milestones
Approval Signing Date Effectivity Date Closing
Original Revised Actual
08 Dec 2022 19 Dec 2022 19 Dec 2022 31 Dec 2025 - -
Financing Plan/TA Utilization Cumulative Disbursements
ADB Cofinancing Counterpart Total Date Amount
Gov Beneficiaries Project Sponsor Others
1,000,000.00 0.00 0.00 0.00 0.00 0.00 1,000,000.00 14 Sep 2023 81,269.08

Project Data Sheets (PDS) contain summary information on the project or program. Because the PDS is a work in progress, some information may not be included in its initial version but will be added as it becomes available. Information about proposed projects is tentative and indicative.

The Access to Information Policy (AIP) recognizes that transparency and accountability are essential to development effectiveness. It establishes the disclosure requirements for documents and information ADB produces or requires to be produced.

The Accountability Mechanism provides a forum where people adversely affected by ADB-assisted projects can voice and seek solutions to their problems and report alleged noncompliance of ADB's operational policies and procedures.

In preparing any country program or strategy, financing any project, or by making any designation of, or reference to, a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area.

Title Document Type Document Date
e-Government and Digital Transformation: Technical Assistance Report Technical Assistance Reports Dec 2022

Safeguard Documents See also: Safeguards
Safeguard documents provided at the time of project/facility approval may also be found in the list of linked documents provided with the Report and Recommendation of the President.

None currently available.


Evaluation Documents See also: Independent Evaluation

None currently available.


Related Publications

None currently available.


The Access to Information Policy (AIP) establishes the disclosure requirements for documents and information ADB produces or requires to be produced in its operations to facilitate stakeholder participation in ADB's decision-making. For more information, refer to the Safeguard Policy Statement, Operations Manual F1, and Operations Manual L3.

Requests for information may also be directed to the InfoUnit.

Tenders

Tender Title Type Status Posting Date Deadline
Strategic Blueprint: Investing in Mongolia's ICT Future Firm - Consulting Closed
Communication and Outreach Expert Individual - Consulting Closed
Business Process Reengineering for E-business Platform Firm - Consulting Closed
TA Implementation Coordinator Individual - Consulting Closed

Contracts Awarded

Contract Title Approval Number Contract Date Contractor | Address Executing Agency Total Contract Amount (US$) Contract Amount Financed by ADB (US$)
Capacity Development Technical Assistance Technical Assistance 10021 27 Oct 2023 Golab (MONGOLIA) in association with HumanAI Technologies PTE. LTD. (SINGAPORE) | City Tower 1501, Sukhbaatar District, Ulaanbaatar, Mongolia Ministry of Digital Development and Communications 397,835.00

Procurement Plan

None currently available.