Regional: Client Perceptions Survey 2022

Sovereign Project | 56141-001

The Client Perceptions Survey is a survey and framework indicator that measures client satisfaction with the use of ADB's knowledge products, and three tracking indicators measuring client satisfaction with ADB's development effectiveness, responsiveness, and collaboration with development partners. The survey is covers both regional and non-regional members.

Project Details

  • Project Officer
    Perrin, Andrew
    Department of Communications
    Request for information
  • Country/Economy
    Regional
  • Sector
    • Public sector management
Project Name Client Perceptions Survey 2022
Project Number 56141-001
Country / Economy Regional
Project Status Active
Project Type / Modality of Assistance Technical Assistance
Source of Funding / Amount
TA 6918-REG: Client Perceptions Survey 2022
Technical Assistance Special Fund US$ 210,000.00
Strategic Agendas Inclusive economic growth
Drivers of Change Gender Equity and Mainstreaming
Governance and capacity development
Sector / Subsector

Public sector management / Public administration - Public expenditure and fiscal management

Gender Equity and Mainstreaming Effective gender mainstreaming
Description The Client Perceptions Survey is a survey and framework indicator that measures client satisfaction with the use of ADB's knowledge products, and three tracking indicators measuring client satisfaction with ADB's development effectiveness, responsiveness, and collaboration with development partners. The survey is covers both regional and non-regional members.
Project Rationale and Linkage to Country/Regional Strategy To keep a pulse on the needs of ADB's sovereign and nonsovereign developing member country (DMC) clients and understand whether ADB is meeting these needs, ADB needs to employ a suite of outreach and communication approaches. As part of this suite, a client perceptions survey is required. The survey is necessary to collect data for the new CRF indicators. It also presents an opportunity to obtain information not captured via other existing forms of client outreach (i.e., PPFD's post-disbursement survey, and SDCC's knowledge products/services focused survey).
Impact DMCs more efficiently and effectively served by ADB to meet their development needs
Project Outcome
Description of Outcome DMCs varying needs met in a more responsive manner by ADB
Progress Toward Outcome
Implementation Progress
Description of Project Outputs

ADB client perceptions survey tools and administration method

Data on client perceptions of ADB collected and reported in participating member countries (borrowing and non-borrowing)

Status of Implementation Progress (Outputs, Activities, and Issues)
Geographical Location Regional
Summary of Environmental and Social Aspects
Environmental Aspects
Involuntary Resettlement
Indigenous Peoples
Stakeholder Communication, Participation, and Consultation
During Project Design
During Project Implementation
Responsible ADB Officer Perrin, Andrew
Responsible ADB Department Department of Communications
Responsible ADB Division DCOD
Executing Agencies
Asian Development Bank
6 ADB Avenue,
Mandaluyong City 1550, Philippines
Timetable
Concept Clearance -
Fact Finding -
MRM -
Approval 25 May 2022
Last Review Mission -
Last PDS Update 25 May 2022

TA 6918-REG

Milestones
Approval Signing Date Effectivity Date Closing
Original Revised Actual
25 May 2022 - 25 May 2022 31 May 2023 - -
Financing Plan/TA Utilization Cumulative Disbursements
ADB Cofinancing Counterpart Total Date Amount
Gov Beneficiaries Project Sponsor Others
210,000.00 0.00 0.00 0.00 0.00 0.00 210,000.00 25 May 2022 0.00

Project Data Sheets (PDS) contain summary information on the project or program. Because the PDS is a work in progress, some information may not be included in its initial version but will be added as it becomes available. Information about proposed projects is tentative and indicative.

The Access to Information Policy (AIP) recognizes that transparency and accountability are essential to development effectiveness. It establishes the disclosure requirements for documents and information ADB produces or requires to be produced.

The Accountability Mechanism provides a forum where people adversely affected by ADB-assisted projects can voice and seek solutions to their problems and report alleged noncompliance of ADB's operational policies and procedures.

In preparing any country program or strategy, financing any project, or by making any designation of, or reference to, a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area.

None currently available.


Safeguard Documents See also: Safeguards
Safeguard documents provided at the time of project/facility approval may also be found in the list of linked documents provided with the Report and Recommendation of the President.

None currently available.


Evaluation Documents See also: Independent Evaluation

None currently available.


Related Publications

None currently available.


The Access to Information Policy (AIP) establishes the disclosure requirements for documents and information ADB produces or requires to be produced in its operations to facilitate stakeholder participation in ADB's decision-making. For more information, refer to the Safeguard Policy Statement, Operations Manual F1, and Operations Manual L3.

Requests for information may also be directed to the InfoUnit.

Tenders

No tenders for this project were found.


Contracts Awarded

No contracts awarded for this project were found


Procurement Plan

None currently available.