How ADB Is Strengthening Community Building through Online Communities
Publication | February 2023
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This brief explains how ADB is capitalizing on the digital shift spurred by the pandemic to strengthen its virtual communities and drive collaboration across is dispersed workforce, build capacity, and boost knowledge inclusion.
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The brief explores the shortcomings of previous top–down, technology-driven efforts to build effective online communities, and outlines ways to engage staff and develop sites into vital sources of news, information, and resources. Describing how successful communities can save costs and improve client services, it shows why virtual networks that address identified needs can encourage employees to share knowledge and feel more connected as they return to the workplace.
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