Digital Financial Inclusion and Literacy from a G20 Perspective

Publication | November 2022
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G20 countries need to develop more differentiated policies that will reduce the gaps in digital financial inclusion and digital financial literacy.

Key Points
  • Digital financial inclusion has been steadily increasing, but gender and other gaps persist.
  • Gender gaps in digital financial inclusion arise from barriers to access, cost factors, gaps in financial and digital literacy and skills, and gender biases and sociocultural norms.
  • Most G20 member countries have adopted policies to promote digital financial inclusion and digital financial literacy.
  • However, G20 countries need to develop more differentiated policies that will reduce the gaps in digital financial inclusion and digital financial literacy suffered by women and other disadvantaged groups.
  • Requiring bigtech and fintech companies to provide digital financial education through platforms that target these groups could be an effective way to reduce these digital gaps.

Additional Details

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Subjects
  • Finance sector development
  • Social development and protection