Launching a Digital Tax Administration Transformation: What You Need to Know

Publication | May 2022

This publication sets out considerations for policymakers embarking on planning and implementing a digital transformation of tax administration.

  • US$25.00 (paperback)

Digitalization can play a key role in helping tax authorities lower compliance and administrative costs, collect more revenue more efficiently, enhance transparency and service to taxpayers, and accommodate big data flows. This report explores how tax administrations can use technology and how risks can be identified and reduced. It provides an assessment framework to support policymakers as they begin the planning process and outlines considerations for effective implementation of the tax administration of the future.


  • Executive Summary
  • Introduction and Context
  • How Tax Administrations Use Technology Today
  • A Digitally Transformed Tax Administration’s Processes and Characteristics
  • Addressing Risk in the Digital Transformation Journey
  • Measuring Impact
  • Application in Developing Countries
  • Road Map for ADB Members
  • Conclusions
  • Appendixes

Additional Details

  • Governance and public sector management
  • Taxation and domestic resource mobilization
  • Information and Communications Technology
  • 66
  • 8.5 x 11
  • TCS210343
  • 978-92-9269-287-2 (print)
  • 978-92-9269-288-9 (electronic)
  • 978-92-9269-289-6 (ebook)

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