Governance in Developing Asia: Public Service Delivery and Empowerment

Publication | April 2015

Governance is central to mass prosperity since it affects both the prospects for enhanced and sustained income growth as well as non-income indicators of human development.

This publication provides an overview of the role that better governance and citizen empowerment can play in improving public service delivery in developing Asia. The World Development Report 2004 set a framework for public service delivery in terms of the short and long roads to accountability of service providers to citizens. More than a decade on, this book revisits the issue and departs from the WDR framework, highlighting its shortcomings and offering alternative solutions.

Presenting fresh evidence on the relationship between governance and development outcomes, including growth and indicators of living standards, contributors argue that the Asia-Pacific region must do better in delivering essential public services if it wishes to continue improving the quality of life for millions of its people. Quantity and quality of public services in a country can be improved if the government actively solicits citizen involvement in service delivery.

This publication has been copublished with Edward Elgar. For orders, please contact Edward Elgar Publishing.


  • Overview
  • Part 1: Good Governance and Economic Development
    • Governance in developing Asia: concepts, measurements, determinants and a paradox
    • Do governance indicators explain growth performance? A cross-country analysis
    • Governance and development outcomes in Asia
    • Corruption in Asia and the Pacific: a manifestation of weak governance
  • Part 2: Service Delivery as the Face of Governance
    • The state of public services in developing Asia
    • Harnessing public–private service delivery arrangements in developing Asia
    • Improving service delivery through decentralization
    • Improving education services: district governance and student learning in Indonesia
  • Part 3: Role of Empowerment in Improving Public Services
    • Citizen empowerment in service delivery
    • Rights, accountability and citizenship: India’s emerging welfare state
    • Using ICT to improve governance and service delivery to the poor
  • Concluding remarks

Additional Details

  • Governance and public sector management
  • 358
  • 6" x 9"
  • 978-1-78471-556-4 (print)
  • 978-1-78471-557-1 (electronic)

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