Mobilizing Revenue: Emerging Approaches to Managing and Collecting Tax Debt to Improve Tax Payment Compliance
Publication | March 2023
This governance brief shows how revenue bodies in the Asia and Pacific region should adopt a risk-based approach that harnesses data science and behavioral insights to increase payment compliance and manage revenue collection.
It analyzes tax management frameworks in the region, explains why high levels of uncollectable debt are cause of concern, and recommends revenue bodies develop effective systemic strategies to tackle collections, debts, and arrears. Drawing on examples from Australia, Singapore, and Malaysia, it explains why speeding up the adoption of advanced analytics, artificial intelligence tools, and digital payment options can modernize debt management systems and boost overall revenue.