Office of the Special Project Facilitator’s Lessons Learned: Batumi Bypass Road Project in Georgia
Publication | October 2020
This publication focuses on the $228 million Batumi Bypass Road Project in Georgia as one of the Office of the Special Project Facilitator’s Lessons Learned series of case studies on ADB’s complaint management experience.
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It presents the issues, challenges, and solutions that OSPF identified from its experience responding to the concerns of affected households and people in the course of the project’s implementation. The OSPF case study series aims to support ADB operations departments, government and private sector partners, and other stakeholders by documenting grievance redress management experiences and identifying important lessons and good practices on problem-solving that are useful for future projects.
Contents
- Introduction
- Overview of ADB Portfolio with Selected Implementing Agencies in Georgia
- The Project: Batumi Bypass Road Project
- The Complaint
- Lessons Learned
- Recommendations
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Also in this Series
- Office of the Special Project Facilitator’s Lessons Learned: Sri Lanka Clean Energy and Network Efficiency Investment Project
- Office of the Special Project Facilitator’s Lessons Learned: Sri Lanka Integrated Road Investment Program
- Office of the Special Project Facilitator’s Lessons Learned: Ulaanbaatar Urban Services and Ger Areas Development Investment Program, Tranche 1