The Accountability Mechanism of the Asian Development Bank (ADB) exists to provide an independent and effective forum for those affected by ADB-assisted projects to voice their concerns.
This annual report presents the achievements and accomplishments of the Office of the Special Project Facilitator and the Office of the Compliance Review Panel for ADB’s Accountability Mechanism in 2021.
The series aims to support ADB operations departments, government and private sector partners, and other stakeholders by documenting grievance redress management experiences and identifying important lessons and good practices on problem-solving that are useful for future projects.
Listen and learn from a mock story based on a real accountability case in Mongolia. This short-animated video explains how accountability is not bad for development and how it can change the lives of people. See how the accountability of ADB projects not only leads to the improvement of people’s lives but also helps ADB achieve greater development impact.
Listen and learn from a mock story based on a real accountability case in Cambodia. This short-animated video explains how accountability is not bad for development and how it can change the lives of people. See how the accountability of ADB projects not only leads to the improvement of people’s lives but also helps ADB achieve greater development impact.
Provides a forum where people adversely affected by ADB-assisted projects can voice and seek solutions to their problems and report alleged noncompliance with ADB's operational policies and procedures. It consists of two separate but complementary functions: problem-solving function and compliance review function.
To celebrate 25 years of the Accountability Mechanism, we are sharing stories of people who were impacted by ADB-funded projects, told through their eyes. Names and certain details have been changed to safeguard confidentiality. We dedicate these stories to those with an untold story, and those who continue to suffer the injuries of silence, disappointment, poverty, and discrimination.
The Complaint Receiving Officer is the single point of entry for complaints. The Complaint Receiving Officer serves as the first contact for project-affected people when they want to access the Accountability Mechanism. However, as the Accountability Mechanism is the last resort mechanism, complainants are encouraged to make good faith efforts to solve problems with the ADB operations department before filing a complaint with the Accountability Mechanism.