The Accountability Mechanism of the Asian Development Bank (ADB) exists to provide an independent and effective forum for those affected by ADB-assisted projects to voice their concerns.
Development effectiveness requires high standards of accountability, transparency, openness, and public participation. As an international development agency dedicated to eliminating poverty in Asia and the Pacific, ADB constantly strives to enhance all of these aspects of its operations.
The mechanism was designed to:
The problem-solving function, led by the Special Project Facilitator (SPF), focuses on problem-solving and finding satisfactory solutions to problems caused, or is likely to be caused, by ADB-assisted projects. The compliance review function, primarily implemented by the independent Compliance Review Panel (CRP), focuses on ADB’s accountability on whether it has or has not complied with its operational policies and procedures that affect or may affect local people directly, materially, and adversely.
The Accountability Mechanism has two separate offices: the Office of the Special Project Facilitator (OSPF) and the Office of the Compliance Review Panel (OCRP), which support the CRP. The OSPF and OCRP work jointly in conducting outreach activities aimed at making the mechanism better known and understood both within and outside ADB. They support the SPF and CRP in carrying out the separate functions of problem-solving and compliance review.
ADB remains firmly committed to the principle of being accountable for complying with its operational policies and procedures, and solving problems of project-affected people. Therefore, ADB intends to ensure that the Accountability Mechanism remains adequate and effective in keeping with current international best practices.
An effective Accountability Mechanism to address the grievances of people adversely affected by ADB-assisted projects and ensure compliance with ADB operational policies and procedures is fundamental to equitable and sustainable development.
The changes in the 2012 Policy are as follows:
The Complaints Receiving Officer receives all complaints from people seeking access to the Accountability Mechanism and forwards complaints to either the Office of the Special Project Facilitator or Compliance Review Panel based on the complainants' choice of function. The Complaints Receiving Officer also forwards complaints that are not within the scope of the Accountability Mechanism to the appropriate departments in ADB.
The following can file a complaint:
Yes. The latest date by which a complaint can be filed is 2 years after the loan or grant closing date. This date is known in advance, disclosed to the public, and can be found on the ADB website.