ADB is committed to achieving a prosperous, inclusive, resilient, and sustainable Asia and the Pacific, while sustaining its efforts to eradicate extreme poverty.
Established in 1966, it is owned by 68 members—49 from the region.
ORGANIZATION
ACCOUNTABILITY
ADB supports projects in developing member countries that create economic and development impact, delivered through both public and private sector operations, advisory services, and knowledge support.
Accountability Mechanism
The Accountability Mechanism of the Asian Development Bank (ADB) exists to provide an independent and effective forum for those affected by ADB-assisted projects to voice their concerns.
Problem-Solving Function: Fast Facts
Issues of Complaints, 2004-2022
| Subject of Complaints | Problem-Solving | Share (%) |
|---|---|---|
| Resettlement, compensation, and land acquisition | 97 | 37.0 |
| Information, consultation, and participation | 60 | 22.9 |
| Environment¹ | 37 | 14.1 |
| Community and social issues² | 23 | 8.8 |
| Village infrastructure3 | 20 | 7.6 |
| Others4 | 15 | 5.7 |
| Livelihood | 10 | 3.8 |
| TOTAL | 262 | 100 |
1This includes those with issues pertaining to biodiversity conservation and sustainable management of natural resources, pollution prevention and abatement, occupational and community health and safety, and conservation of physical cultural resources.
2This includes issues on gender, health, social uplift program, environmental studies, social impact assessment, grievance redress, customary land, and indigenous people.
3This includes school and road reconstruction and rehabilitation, bus stops, multipurpose hall, toilets and cowsheds, bridges, beaten tracks, underpass for agricultural machinery, cattle pass, and distributary links.
4This includes issues on high electricity rates, grid network fee, power sector reform, procurement, loans and contract matters, project monitoring, land valuation etc.
Complaints Received by OSPF, by Year (as of 20 December 2022)
| Year | Eligible | Ineligible1 | Total |
|---|---|---|---|
| 2022 | 3 | 16 | 19 |
| 2021 | 0 | 17 | 17 |
| 2020 | 4 | 7 | 11 |
| 2019 | 4 | 8 | 12 |
| 2018 | 4 | 7 | 11 |
| 2017 | 2 | 10 | 12 |
| 2016 | 1 | 5 | 6 |
| 2015 | 0 | 1 | 1 |
| 2014 | 2 | 1 | 3 |
| 2013 | 0 | 6 | 6 |
| 2012 | 0 | 2 | 2 |
| 2011 | 3 | 4 | 7 |
| 2010 | 2 | 5 | 7 |
| 2009 | 4 | 9 | 13 |
| 2008 | 0 | 0 | 0 |
| 2007 | 1 | 1 | 2 |
| 2006 | 1 | 5 | 6 |
| 2005 | 1 | 0 | 1 |
| 2004 | 2 | 1 | 3 |
| Total | 34 | 105 | 139 |
1This includes two withdrawn complaints.
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Eligible and Ineligible Complaints Received by OSPF, 2004-2022
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Distribution of Complaints by ADB Operations Departments, 2004-2022
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Sectoral Distribution of Complaints,
2004-2022