Office of Professional Conduct
The Office of Professional Conduct (“OPC” or the “Office”) strives to support an enabling environment where staff members and other personnel of the Asian Development Bank (ADB) and the Asian Development Bank Institute (ADBI) are treated with respect and dignity. The Office is located in headquarters in Manila and is headed by a Director, who assumed office in May 2020.
The Office of Professional Conduct is mandated to:
- provide advice and guidance to Staff and management on the application of the Code of Conduct;
- contribute to the resolution of workplace concerns through referrals to other offices or mediation; if a concern warrants investigation, OPC will refer the matter to the Office of Anticorruption and Integrity (OAI);
- manage the ongoing development, review and implementation of the Annual Declaration of Compliance;
- develop and deliver awareness-raising training and outreach communications relating to professional conduct;
- support and guide internal stakeholders in the development or review of policies and procedures to ensure that these engender the Bank’s professional conduct standards and values.
OPC has focused its strategy on supporting a respectful, diverse and inclusive work environment through the implementation of various programs including peer support, formal mediation and training for managers. It also provides a mandatory training on Respect at Work, which emphasizes ADB’s commitment to foster a positive workplace.
The Office of Professional Conduct acts independently of any official, department, office or other organizational units of ADB or ADBI and reports to the President of ADB who has delegated the day-to-day oversight to the Managing Director General.
The scope of OPC’s mandate is limited to Staff members and other personnel covered by the Code of Conduct. It does not extend to all Board Directors, Alternate Directors, and to the President who are covered by a separate Code of Conduct.
Code of Conduct
ADB's Code of Conduct is applicable to ADB and ADBI Staff and other personnel covered by the Code. The Code provides guidance on adhering at all times to the highest standards of integrity and professional conduct. It also supports the right of Staff to work in a respectful work environment, free from inappropriate behavior or activity such as harassment, discrimination, or conflicts of interest.
The Code of Conduct outlines the procedures and mechanisms that are available to anyone who believes that they have been subject to or have witnessed any behavior or activity which is contrary to the Code of Conduct.
The Asian Development Bank depends upon its staff members to conduct business in full compliance with the Code of Conduct. Ethical and compliant behavior that reflects the Bank’s values is essential to providing a safe and secure environment for all members of our community.
Voicing your concerns is a gift to ADB. The Office of Professional Conduct established MyOPC Inquiry Tracker, a secure online form and case tracking system, to enable you to report your concerns in a confidential or anonymous manner and to be kept informed of the progress. This form may be used to report a variety of concerns relating to professional conduct and may be used by anyone including, but not limited to, interns, consultants, contractors, vendors and visitors, anywhere in the world if the concern involves a staff member of ADB or ADBI. You may also contact the Office via phone or by postal mail.
Any concern involving behavioral violations of the Code of Conduct may be raised to OPC; some examples include:
- Possible misconduct such as sexual assault, harassment, discrimination, and retaliation
- Bias-related1 incidents
- Conflicts of interest
- Suspected cases of abuse or neglect or other inappropriate behavior involving minors.
ADB will not tolerate retaliation for raising concerns in good faith or for cooperating with the Office of Professional Conduct.
What to expect when you contact us
ADB is committed to handling all issues swiftly and will normally get in touch with you within 2 business days upon receiving your query or concern.
In reporting a concern, you may remain anonymous, or you may choose to identify yourself and provide contact information so the Office of Professional Conduct can reach out to you directly if additional details are needed. In either case, your report will be kept confidential to the extent practical. It is not always possible to guarantee absolute confidentiality in all cases. Disclosure within or outside ADB may be required by law or may be necessary to take appropriate corrective measures. However, disclosure, if any, will only be made to those persons with a legitimate need to know the information.
When you call or submit a report, an Office of Professional Conduct specialist will ask you a series of questions to better understand the nature of your concern. No call tracing or recording devices are ever used, and if you wish, you may remain anonymous. The specialist is to collect accurate information on incidents in an unbiased, objective manner and advise on the options for resolution. If the concern warrants an investigation, the specialist will refer the matter to the Office of Anticorruption & Integrity (OAI).
When you contact us, by phone or online, a Reference Number will be created. Should you desire to follow up on the status of your question or concern, or want to provide additional information you may have initially excluded, simply call back or log in and reference this information.
1 The term 'bias-related’ refers to language and/or behaviors which demonstrate bias against persons because of, but not limited to, others’ actual or perceived: color, race, ethnicity, national origin, status, age, disability, health condition, religion, and/or political beliefs.